The Pune BPO Citibank / Mphasis Fraud – 4/?
Yesterday’s ( Sunday ) Times of India carried a full page graphic recount of the events that occurred in the Fraud. It was very interesting reading.
The story has all the elements that make it newsworthy. BPO, Young girls, International crime, Ill gotten wealth…and oh yes…trips of Bangkok
There are two ways to look at this coverage. One is that this kind of negative publicity would result in increased outsourcing backlash. Data is not safe in Third World countries kind of thing.
The other is that it would serve as a warning to every latent criminals heart, that should he attempt to do anything like this, retribution can be swift. In this case it came in just about 2 to3 months.
Hopefully companies handling such sensitive data will be more careful and put in place processes and procedures that will effectively stop such events from occurring in the future.
Venkat