BPO Hiring issues

October 27th, 2006

So now we have a call center in Pune that is enticing candidates with most luxurious SUVs to drop and pick up.

And they also expect call center agents to switch or jump jobs because of that.

Whatever happened to good old fashioned things like career, job enrichment, HR policies etc etc.

It only reflects the desperation of an Recruitment Manager who is extremely desirous of making the numbers, come what may.

In the short term approach, the long term desire of building a dedicated corp of team players is forgotten.

Clutching at straws is the expression that comes to mind.

Venkat

BPO Hiring issues

October 4th, 2006

The resource crunch for BPOs is being reached faster than what anyone thought would happen.

The following picture says a thousand words.

This is a large size hoarding that is being displayed on the main streets of Pune, India. Besides quite a few choice locations, this billboard is also being displayed in moving trucks that are parked at key road intersections.

Just sit back and think. A call center is becoming so desperate for employees that they are trying to lure potential candidates by offering better vehicles for pick up and drop for the night shifts.